Email Delivery - Temporary Disruption

Incident Report for AlertSite

Resolved

This incident has been resolved.

Posted Oct 02, 2026 - 07:09 UTC

Investigating

We have identified an issue affecting all outbound email delivery from AlertSite. The following are currently impacted:
- Alert email notifications - emails triggered by monitor alerts are not being delivered
- Scheduled reports
- Account emails - password resets and other account-related emails

Posted Sep 29, 2026 - 14:19 UTC

This incident affected: AlertSite Consoles (UXM Dashboard, UXM Document Manager, UXM Account Summary, 1.0 Console).